Leading teams to turn complex problems into delightful, habit-forming products.

Currently tackling how we move fast with AI without losing the depth that makes products worth using.

Recent experience

View all
  • Custom Solutions (current)

    Leading design in how we enable customers to customise Miro.

    Miro Design Context

    Enabling AI to generate on-brand content.

    Miro Design Graduate Program

    Launching and leading the Miro grad program for three years.

    Miro Integration Platform

    Scaling integrations to meet the AI need.

    Miro Notification Platform

    Scaling and sequencing notifications across Miro.

    Miroverse redesign & launch

    Creating a community around Miro.

    Dev-Ecosystem

    From API to MCP.

  • New mobile features

    Documents and data tables on mobile.

    Miro Mobile App

    Optimising mobile to increase engagement.

    Interactive Displays App

    Scaling Miro into the meeting room.

  • ML to enable customer support

    Redesigned help experience built on machine learning advice.

    Automated processes

    Redesigning support processes to automate solutions.

    Going beyond just hotels

    Scaling the pre-book experience to cover the whole trip: flights, rentals, cars and taxis.

    Customer fit for Connectivity Platform

    Enabling hotels to connect to Booking.com.

    Optimising Reviews

    Enabling customers to book the right accommodation.

Design snippets

A Miro mobile catch-up screen showing an objectives card with progress bars, flanked by team update cards
Setting Miro mobile direction 2025
Two phone screens showing a voice note being recorded and then turned into a task, over a project status card
Miro mobile voice notes
A kick-off deck presented on a meeting-room display, mirrored on a phone alongside participant video tiles
Setting cross-device vision for Miro
A 2020 design roadmap: workstreams plotted across months, with a colour key and a coverage estimate below
Booking team strategy & roadmap
Booking.com mobile screens for help, contact options and cancellation policy
Booking help centre vision

Off the clock.

Brisbane born, Amsterdam based since 2016. Here is a view into what keeps me going outside of work.

Squash

Physical, Mental & Strategy

I play a few times a week, at a reasonably serious level. The irritating thing about squash is that the dull stuff wins matches. Footwork, length, turning up when you would rather not. Product work is much the same: the fundamentals quietly compound, and the shortcuts catch up with you.

Two players sitting against the back wall of a squash court, catching their breath after a match
Three players holding a trophy and drinks after a club tournament
A large group of players gathered on court with their rackets, looking up at the camera
Two players mid-rally, seen through the glass back wall of a court
A player lunging low to reach the ball while his opponent watches from behind
Poster for the NK Masters 2026 tournament in Rotterdam, showing a player following through on a shot

Photography

Wandering, Noticing & Creativity

Pretty basic, honestly. The enjoyment is in the exploring and the noticing. It gets me outside, and feeds a different kind of creative need.

Furled parasols along a poolside at dusk, the pink sky and a low moon mirrored in still water
A sunlit small-town main street with iron-lace verandahs and utes parked along the kerb
A figure in a yellow hood crossing an empty road in thick fog, a single headlight behind them
Low autumn sun down an Amsterdam canal, a walker silhouetted on a pavement of fallen leaves
Shoppers on a stone street at sunset, long shadows thrown toward the camera
A man in a puffer jacket crossing a wide Sicilian piazza toward a pink baroque palazzo
A man in a white cap cycling across an empty sunlit square past shuttered arcades
Four older men sitting talking on a bench in the shade, glimpsed between parked cars
A Naples side street seen from under a dark arch, balconies and washing lines above the cobbles
A crowded Naples street packed shoulder to shoulder between tall balconied buildings
A woman walking through a colonnade of riveted iron pillars under a railway, backlit by daylight
A woman leaning on a canal bridge between parked bicycles, a church tower catching the last sun
A cyclist blurred to a smear of red passing a lit brick wall beneath a railway bridge at night
A cyclist and a runner framed by the dark ironwork of a bridge, water and trees beyond
A narrow Barcelona alley in shadow, a single figure crossing the bright gap at the far end

Travel

People, History & Getting Lost

Being an Australian in Europe means everywhere is suspiciously close. I am more interested in the people and the history than the landmarks, and will happily lose an afternoon just walking and exploring.

The pyramids at Giza rising from open desert under a bright hazy sky
Hot air balloons drifting over desert at sunrise, the nearest one carrying the Moroccan flag
A narrow trodden path through deep snow in a forest at night
Horses grazing on flooded green marshland under heavy cloud
The Tiber in Rome, a stone arch bridge crossing it and the dome of St Peter's beyond
Sandstone buttes standing over a green oasis and lake in the Egyptian desert
Lakes and scrub spreading across pale desert under a heavy grey sky
A waterfall pouring off a cliff with a rainbow arcing through the spray

Usually picking up something new, with mixed results.

Let's talk.

© 2026 Warwick Kay